Atlantic Nexus now offers Remote Help Desk support.

Our unique program works through firewalls to allow Atlantic Nexus technical support reps to access your computer remotely to assist in resolving computer related issues. Because we are able to resolve issues without dispatching a tech, you save up to half the cost of a normal service call.

See below for Frequently Asked Questions:

1. What types of issues can be resolved remotely?
As long as your computer is able to connect to the internet, we can gain access and assist in resolving spyware, malware, email, printer, antivirus, driver and other common issues.

2. Do I have to be an existing AtlanticNexus (Atnex) customer to request Remote Help Desk support?
No, You do not have to be an Atnex customer to receive Remote Help Desk support.

3. How do I pay for Remote Help Desk support?
You may pay with all major credit cards including: Discover, MasterCard, Visa and American Express.

4. What are your rates for Remote Help Desk support?
Please click here to view our orderform for current rates.

4. What are your hours of operation for Remote Help Desk support?
Atlantic Nexus provides Remote Help Desk support 24x7 365 days a year.

5. How do I get Remote Help Desk support?
Please click here to purchase a block of time. Once you place your order, you may email or call us to begin.